We offer the following payment methods:
PayPal, VisaCard (credit card), MasterCard (credit card), American Express, Diners Club

No. There is no minimum order value.

Unfortunately no. We cannot change or cancel your order. If your order is already on its way to you, we would like to ask you to send it back to us as a return.

Within 24 hours after placing your order you should receive a confirmation email. If this is not the case, please check your spam/junk email folder. If you still have not received an email from us, please contact us directly.

Antivirus programs and ad blockers can block the order process including payment. We recommend to use another browser or to turn off antivirus programs and ad blockers for a short time.

Shipping within the United Kingdom is free on orders of £44.90 or more. For orders below this amount, the exact shipping cost is calculated and displayed at checkout based on your delivery address.

If your goods are dispatched by parcel freight, you'll receive a tracking link in your dispatch confirmation. You can check your delivery status at any time. Note that tracking data may not be fully up to date right after you receive the confirmation.

For EU customers: if the first delivery attempt is unsuccessful, a notification will be left in your letter box. You can then arrange a convenient delivery date, redirect the package to an alternative address, or have it delivered to a neighbour.

Yes — in most regions you can collect your package from a DHL store or packing station.

You can return your product within 14 days of purchase. Simply fill out our online return form at https://bering-eu.myshopify.com/a/returnzap and send the items to:

BERING Retoure
Amor Logistik
Herbäcker 1-3
63179 Obertshausen

Returns are accepted within 14 days of purchase. Your item must be unused, in the same condition you received it, and in the original packaging. A receipt or proof of purchase is required.

Yes — gift cards, codes, and certificates are non-returnable. We also do not issue refunds on sale-priced items purchased at a discount.

Parcels sent to Germany from non-EU countries must go through customs control. Please complete a customs declaration and invoice, and make sure these documents are attached to the outside of your parcel. If you have any questions, contact us via contact form in advance.

Once we receive and inspect your return, we’ll email you to confirm it has arrived and let you know whether your refund is approved. If approved, the refund will be processed automatically to your original payment method within 14 workdays.

First, contact your bank or credit card company, as refunds can take some processing time before they’re posted. If you’ve done this and still haven’t received your refund, reach out to us via contact form.

We only replace items that are defective or damaged. To request an exchange, use the cancellation form and send the entire packaging unit — including the completed returns form and declaration of cancellation — to the return address within two weeks of delivery, postage paid by you.

3-Year Limited International BERING Warranty

BERING watches are covered by a 36-month Limited International Manufacturer’s Warranty from the date of purchase.

The warranty is valid in countries where BERING products are officially sold or distributed by BERING or authorised BERING retailers.

The warranty does not cover battery, glass, crown, wrist straps or bracelets, decorative elements or jewellery elements. Normal wear and tear as well as damage caused by improper use, accidents or unauthorised repairs are also excluded.

To make a warranty claim, proof of purchase and/or a correctly completed BERING guarantee certificate is required.

For defects covered by the warranty, BERING may, at its discretion, repair the product or replace it with an identical or comparable product.

Your statutory rights remain unaffected. Your statutory rights against the seller in the event of defects exist independently of this manufacturer’s warranty, can be exercised free of charge and are not limited by the BERING warranty.

2-Year Limited International BERING Warranty

BERING jewellery is covered by a 24-month Limited International Manufacturer’s Warranty from the date of purchase against defects in materials and workmanship.

The warranty is valid in countries where BERING products are officially sold or distributed by BERING or authorised BERING retailers.

The warranty does not cover normal wear and tear, damage due to normal use, improper use, negligent handling, accidents, or third-party repairs. Furthermore, natural tarnishing, oxidation, and usual or unavoidable material-related deviations in quality, colour, size, finish, and design are excluded.

To make a warranty claim, an invoice and/or a correctly completed BERING guarantee certificate is required.

For defects covered by the warranty, BERING may, at its discretion, repair the piece of jewellery or replace it with an identical or comparable product.

Your statutory rights remain unaffected. Your statutory rights against the seller in the event of defects exist independently of this manufacturer’s warranty, can be exercised free of charge and are not limited by the BERING warranty.

The warranty does not cover normal wear and tear and aging of your BERING watch and does not come into effect in the event of improper handling of the watch.

Improper handling includes water damage, accidental damage (such as shocks, breakages) and damage caused by failure to follow the instructions for use. The warranty is void if maintenance, repair or strap replacement of the BERING watch is carried out by a third party not authorised by BERING.

The following watch parts are excluded from the warranty: Batteries, glasses, crowns as well as bracelets, bangles, jewellery and ornaments of any kind.

The guarantee does not entitle you to a replacement or refund for lost or stolen articles. This also applies to parts of an item (such as earring clasps). We also recommend that you take out insurance cover for all valuable jewellery items.

We are very sorry about this. Please contact our Customer service.

You should always treat your BERING jewelry with the utmost care. We recommend that you take your jewelry off when bathing, before going to bed and during sporting activities. Always open the clasp before removing the bracelet.

For shiny surfaces, we recommend a gentle cloth. Please make sure that the cloth is not too hard, otherwise scratches may appear on the polished stainless steel surface. We also recommend a soft cloth for stainless steel with a brushed, matte surface.

Yes, but only the following models have an illumination:

Most of our movements are made in Japan or Germany.

Yes. The precision loss is approx. -20 to +30 seconds per day.

Our rings should only be in contact with water for a short time.

You can find detailed instructions on how to determine your BERING ring size here.

You can find your nearest BERING Store / Retailer here.